Version 1.8 of the Nightingale Sound app for Android requires certain permissions in order to properly set up and control your Nightingales. If you are having difficulties, please perform the following actions and then try again:
Mobile Operating Systems
The Nightingale mobile app is supported on iPhone 4S or higher generation iPhone that supports iOS 9 or higher and compatible Android devices that support Android 6.0 or higher. Device compatibility and app features may vary by device, platform, and screen size.
Android devices tested for compatibility:
Download and install the "Nightingale Sound" app from your mobile app store. For Apple users, go to the Apple App Store.
Use the Nightingale Sound mobile app to configure and register your units, using an active email account. Please make sure to configure your Nightingales and confirm the email on the same mobile device. Once they are configured and connected to Wi-Fi, you can control them through the Nightingale Sound mobile app or through any supported browser at: https://controlnightingale.com/, logging in with the same user and password to register.
Please confirm the email on the same mobile device with which you set up Nightingale.
The two units can cover a typical bedroom size of 300 square feet (e.g., 15ft x 20ft). If your room is larger, you can add more units.
Plug the units into different outlets in the room. For better acoustic coverage, choose outlets on opposite walls. (Please do not plug units into each other.)
Yes you can split a Nightingale pair and use one in another room as long as each room is 150 square feet or smaller. Each Nightingale unit effectively masks noises in rooms up to 150 square feet. If you have a bedroom more than 150 square feet, we recommend keeping two units in the room for effective sound blanket coverage.
If you only have one power outlet, you can plug an extension cord into the first Nightingale unit, and attach a second Nightingale to the extension cord. When plugging an extension cord into a Nightingale, use the lower plug. If your bedroom is 150 square feet or less, we recommend using the Nightingale Standard.
Yes, you can secure it to the wall with an optional locking plate. This accessory may be especially useful to people who have Nightingale in rental rooms/properties.
Nightingale is certified for use in the typical single gang 110 Volt outlets that are standard in the United States.
Nightingale is a single gang 2-socket outlet pass-through outlet, allowing a Nightingale to be used as a typical wall outlet. Note, you cannot use a GFCI outlet due to the spacing of the prongs. However, you can use an extension cord that has 3 prongs.
The pass through plug supports up to 15 amps of power.
Nightingale can work with your Amazon Echo. This requires that your Nightingales were set up with a Network (Wi-Fi) connection, not local (Bluetooth) control. Using Echo's voice commands, you can control your Nightingale units. This interface will allow you to turn the sound and light on and off as well as several other settings.
Nightingale can interact with other internet based services and devices. Nightingale supports an IFTTT 'channel'. This enables devices and services to connect. Nightingale can react to changing weather conditions, for example, or the detection of motion from a video camera. When the conditions are met, Nightingale will mute itself and play the appropriate alert, then resume its normal operation. This service is only available if your Nightingale units were configured to use your network and are remotely accessible.
You can control Nightingale through a mobile app, website, or with a button on the side of the unit. You can also control Nightingale with Amazon Alexa or via other devices listed on www.IFTTT.com. IFTTT is a popular smart home platform that allows devices to talk to each other.
No. Please make sure to use only one email to set up and manage the account.
A few core features of Nightingale can be controlled using the physical button on the side of the device.
You can turn the light on, and choose its color and intensity, through the mobile app or website.
On the main app screen, hit the light button
The green light ships with the unit at launch but may not be an option for the user to select.
Nightingale can be left on all the time or be programmed to turn on and off at preset times.
Yes, you can schedule Nightingale to turn on and off at preset times from the mobile app or website. You can also manually turn Nightingale on or off, and overrule any preset schedules from the app or website.
Nightingale can help with a range of disruptive sounds, including:
Nightingale sounds like gentle airflow.
Nightingale includes optional soothing nature sounds, to help a user sleep better.
Nightingale can play up to 60 dB (SPL), but in most situations it shouldn't be necessary for it to be turned up to max volume.
Nightingale works by adding subtle background sounds, optimized to mask common noises, into the bedroom environment. We call these sounds "sound blankets." Sound blankets help you sleep better by masking outside noises that would normally disrupt your sleep.
Many people have a hard time falling asleep when it's too quiet. Nightingale raises the ambient noise level of your room, helping you sleep when it's too quiet.
When sound is off, there may still be a low-level hum emanating from your Nightingale. This is due to the unit remaining awake in standby mode.
Please contact support
Caution: re-setting your units will set them back to the factory defaults and you will lose all settings. You will have to set up the application again before you can use them.
To reset your device, unplug it from the wall, and wait ten seconds. Then, holding the button (look for a square button on the right side of the unit, as you look at it from the front), plug the unit in, holding the button 9 seconds, then let go of the button. If the unit received the reset it will flash the light, and a few seconds later it will play the welcome message asking you to download the Nightingale Sound app. If the reset didn't work, please try again.
If you have a dual plug wall outlet where the bottom outlet power is controlled by a wall switch, then your Nightingale will shut off when you turn of the corresponding power switch (e.g., turning off the lights at night). This is because the Nightingale receives its power from the bottom outlet. (Most outlets with a wall switch connection have that connection only on the top outlet, which is not a problem, but sometimes an electrician may wire the power switch to the bottom outlet.) Additionally, if the outlet is physically mounted upside-down, so that the ground pins are above the blades, this may prevent power from reaching the Nightingale. In short, find an outlet that has power coming from the bottom even when you turn the power switch off.
You can use Nightingale anywhere that background noise is a problem. Common locations include bedrooms, infant/toddler rooms, hospital rooms, and hotel rooms.
Nightingale works by increasing the background noise in a listener’s environment, thus reducing his sensitivity to bothersome noises.
Nightingale includes two units and a Quick Start Guide.
There are two units so that the Nightingale sounds can more effectively immerse the listener within the room environment. Other sleep devices are comprised of a single unit, often placed right next to the user on a nightstand. This single-unit setup results in a localizable sound, where a user can pinpoint the device generating the sound. With two units, Nightingale can act like a pair of stereo speakers, to fill the room more uniformly.
Nightingale is currently only certified for use in the United States and Canada. We do have plans to extend Nightingale’s coverage to other countries.
Nightingale was designed to improve sleep, it was not designed for music playback. As such, it acts as a speaker only for the sound blankets and soothing nature sounds that come with it.
Nightingale represents a new category of personal sound-masking solutions for the residential market.
It delivers professional-level acoustic room treatments to ensure better health through better sleep.
It is controlled from a mobile app and integrates with popular smart-home appliances and IoT platforms, unlocking endless personalization and control capabilities.
With two units per room, Nightingale’s sound masking completely fills the room. In contrast, conventional sound machines produce noise from a single unit, so that a user is easily able to localize on the sound. Nightingale’s sound masking is thus more pleasing and more effective at blocking disturbing noises.
Cambridge Sound Management was founded in 1999 by an MIT PhD in acoustics and is the global leader in commercial sound-masking systems. Our patented direct-field sound masking solutions revolutionized the industry by delivering better quality noise reduction, while our focus on ease of installation helped customers deploy sound masking systems with less cost and construction. We’ve applied our 15 years of expertise in acoustics, product design, and manufacturing to our first consumer-focused product: Nightingale.
You can add Nightingales in additional rooms or residences by installing them as in the first room. Then use the Nightingale app to add these units to your established Nightingale account, from which you can set up and control all units from one place.